My current role is the first time in 18 years of contracting that I have had to use an agency. Typically, most agencies are purely interested in getting people in front of the client and then taking the money.
It was very refreshing to find an agency that had both the needs of the client to heart as well as a well-balanced approach to the candidate. I have now been in my role for around 5 weeks and have been contacted by both Mark and David at least three times over that period to see how things are progressing. I would have no hesitation in recommending them to both clients and contractors.